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juniorzacharybitton48
Level 1

How can I do to unconnected with you?

I would like to stop the automatic payment on my account.

1 Comment 1
Rusimyhr
QuickBooks Team

How can I do to unconnected with you?

To completely stop future charges, you will need to cancel your QuickBooks Solopreneur subscription, Zachary. This ensures your automatic payments cease and you are not billed again for the service. Your account access will remain active until the end of your current paid billing cycle.

 

First, we appreciate you being a part of QuickBooks. While we're sad to see you go, we want to make sure your transition is as smooth as possible.

 

Before proceeding with cancellation, we highly recommend exporting your data, reports, and lists to ensure you have the information you might need in the future.

 

If you signed up online directly through Intuit, follow these steps to cancel:

 

  1. Sign in to QuickBooks Online as the primary or company admin.
  2. Go to the Gear icon and select Subscriptions and billing.
  3. In the QuickBooks section, click Cancel. If you're cancelling a trial, pick Cancel your trial.              image.png
  4. Follow the on-screen steps to proceed.

 

If you acquired your account through the Apple App Store (iOS, iPhone, iPad) or Google Play Store (Android phones and tablets), follow the official steps to cancel by checking out this article: Cancel your subscription.

 

If you have any questions about saving your data, please post them below. We're here to assist you.

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