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acaron1000
Level 1

How can i get a live person is there a phone number

support phone number
4 Comments 4
DebSheenD
QuickBooks Team

How can i get a live person is there a phone number

Hi, acaron1000. 

We're unable to provide a phone number since we've updated our support options. But I'm here to ensure that you can get the support you need.

You can also provide additional details of your concern. This way, the Community will be able to help you.
 

Although, I'd like to have another go at helping you over the phone. Feel free to follow the steps below to reach out to us:
 

  1. Go to the Help icon.
  2. Select Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Contact us.
  5. Select Get a callback or Send a message to start a conversation.

Our representatives are available from Monday to Friday from 6:00 AM to 6:00 PM and Saturday from 6:00 AM to 3:00 PM PST.

I recommend checking out this link: QuickBooks Help Articles. It provides you with videos and articles to help you efficiently manage your income, expenses, banking, and QBO account.

Let me know if you have additional questions about managing your QuickBooks account. I'm always here to help.
 

burford4
Level 1

How can i get a live person is there a phone number

I paid for an upgrade QB 2021 because 2017QB was was shut down for  billing lapsed,  so I upgrade and cannot open old or any system to QB

GlinetteC
Moderator

How can i get a live person is there a phone number

I want to make sure we'll figure this out together, burford4.

 

To confirm, aren't you able to open the 2017 company file or 2021 backup file? Did you receive an error message? Any additional details you can provide me will help to ensure a timely solution.

 

Please reach back out to me here with any additional information on the issue so I can get you taken care of.

Fiat Lux - ASIA
Level 15

How can i get a live person is there a phone number

@burford4 

Do you have a QBD 2017 Enterprise file and try opening it on QBD 2021 Pro/Premier, or else?

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