how can i keep intuit from putting in another set of payments when i reconnect to the bank? i now have double entries for each payment.

msgcgilly · ‎March 09, 2026

Raldwin_D · ‎March 09, 2026

Hi there, @msgcgilly. There is currently no setting that prevents the system from pulling in those overlapping transactions when you reconnect a bank account. When you reconnect your bank in QuickBooks Self-Employed (QBSE), duplicate entries appear because the bank feed is pulling in transactions that were already downloaded before the disconnect.

QBSE imports as much of the year’s transaction data as your bank provides when you reconnect a bank account. To prevent double entries, it's best to avoid disconnecting and reconnecting your bank account unless absolutely necessary. As a workaround, you can exclude the duplicate entries in your transactions.

Here’s how:

Go to the Transactions tab.
Locate and tick the checkbox of the duplicate transactions.
Click on the Exclude icon.
Select Apply.

If you’ve added a transaction manually and it duplicates when you reconnect to the bank, you can delete the manually added transaction.

Let us know if you have additional questions by leaving a comment below.

View solution in original post

Raldwin_D · ‎March 09, 2026

Hi there, @msgcgilly. There is currently no setting that prevents the system from pulling in those overlapping transactions when you reconnect a bank account. When you reconnect your bank in QuickBooks Self-Employed (QBSE), duplicate entries appear because the bank feed is pulling in transactions that were already downloaded before the disconnect.

QBSE imports as much of the year’s transaction data as your bank provides when you reconnect a bank account. To prevent double entries, it's best to avoid disconnecting and reconnecting your bank account unless absolutely necessary. As a workaround, you can exclude the duplicate entries in your transactions.

Here’s how:

Go to the Transactions tab.
Locate and tick the checkbox of the duplicate transactions.
Click on the Exclude icon.
Select Apply.

If you’ve added a transaction manually and it duplicates when you reconnect to the bank, you can delete the manually added transaction.

Let us know if you have additional questions by leaving a comment below.

Raldwin_D · ‎March 11, 2026

Hi, @msgcgilly.

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We'll be glad to assist further if needed.

Jlkm

I do not have QuickBooks self-employed however, though my account register balances, the transactions are being doubled. With the account reversed, showing the expense account on one transaction correctly and I'm the one reversing it shows a checking account Where expense account should be.

How do I fix it? If I delete one, they both disappear. Why is this happening suddenly?

MoiraskyeT

Hi there, @Jlkm. If a single bank account is posting transactions twice, there is a sync error in how the bank data is downloading to QuickBooks. However, if two accounts are involved and the entry is reversed, where one shows an expense and the other shows income, it was likely categorized as a Transfer during the bank feed review.

Instead of deleting the transaction, undo the transfer from your Posted list. This moves it back to the Pending tab, where you can re-categorize it using the proper accounts for both sides.

Navigate to the Bank transactions menu. From there, open the Posted section, locate the duplicated entries, and click Undo.

If this doesn't quite match your situation, please reply to this thread so we can assist you in resolving it promptly.

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how can i keep intuit from putting in another set of payments when i reconnect to the bank? i now have double entries for each payment.