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How can I open a closed 2018 invoice

How can I open a closed 2018 invoice, unable to change without a password. What can I do.

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Community Champion

How can I open a closed 2018 invoice

What do you want to change? The password is to protect from changes to closed periods, especially ones that have probably had a tax return processed on it.


That being said, you can override the password.  Go to gear>account settings>change the password in that window.  You can just backspace and retype or remove it temporarily.


But I would NOT change an invoice from a closed period.  I would make an adjustment to it in the current fiscal year.



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