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Sparkel7
Level 1

How can I open a closed 2018 invoice

How can I open a closed 2018 invoice, unable to change without a password. What can I do.

1 Comment 1
lynda
Community Champion

How can I open a closed 2018 invoice

What do you want to change? The password is to protect from changes to closed periods, especially ones that have probably had a tax return processed on it.

 

That being said, you can override the password.  Go to gear>account settings>change the password in that window.  You can just backspace and retype or remove it temporarily.

 

But I would NOT change an invoice from a closed period.  I would make an adjustment to it in the current fiscal year.

 

Lynda

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