Hi there, Joe.
You can access a record of online payments you received from your customers through the Merchant Service Center.
The Merchant Service Center maintains a comprehensive log of your payment activities across all your QuickBooks products. You can monitor the status of all your processed payments here, including those handled through QuickBooks Online. Here's how:
- Sign in to the Merchant Service Center.
- From the homepage, select Activities & Reports and then Deposits.
- Choose the date range in the Dates field.
- Click Search.
For reconciling payments to invoices, if you have an invoice without customer information or that isn't linked to a payment, you can cross-reference the details in the Merchant Service Center to ensure accuracy. Compare the amounts on the invoice with those found to confirm if there were any changes. Then, you can edit it within QuickBooks to match the payment received.
Our QuickBooks Live Expert Assisted can assist you through all aspects of your QuickBooks experience, including reconciling payments to invoices and addressing any other questions you may have. It's a great way to receive tailored assistance that fits your needs.
You can also learn how to view, print, or export a reconciliation report in QBO. This report is useful if you need assistance with reconciling in the following month or when you meet with your accountant.
Let me know if you need help with reconciling or have additional concerns with your QBO daily workflow. We're always ready to assist.
