Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
NewbieCrystal
Level 2

How do I add a secondary payer to an existing customer in QuickBooks Online?

I have a customer who has another individual who would like to share in payments to their account. How do I add this secondary payer?

1 Comment 1
RhoiceW
QuickBooks Team

How do I add a secondary payer to an existing customer in QuickBooks Online?

Hi there, Crystal. The option to add a secondary payer directly in QuickBooks Online is not available. However, I can provide you with some workarounds to manage their payments effectively.

 

While there's no option, you can add another email address when creating the invoice. This way, both of your customers can receive the invoice, and it's up to them how much they'll pay.

 

Additionally, you can get a payment link for the invoice and send it to your customers. Here's how:

 

  1. Hover the +Create button on the left side panel.
  2. Select Payment links.
  3. Choose the Multi-use payment link option.
  4. Enter the necessary information, then click Create link.
  5. Copy the link, then send it to your customers through email or social media.

 

If you still have other concerns related to QuickBooks, don't hesitate to reply. We're here to help.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us