How do I carry over the remaining balance of delayed credit memo

Hi @BoxesNearMe1,

A delayed credit is closed when it is already applied on an invoice. I can provide more details about this and help you further.

You can record a delayed credit for a customer to decrease their existing balance. Once a delayed credit has been applied to an invoice, it will automatically be closed.

You can record a credit memo for your customer's credit and apply it on their invoices. This way, the remaining balance on the credit memo cans till be used on future invoices.

Here's how you can create a credit memo:

1. Click on the Plus (+) icon, choose Credit Memo.
2. Choose the customer name.
3. Enter the necessary information.
4. Click on Save and Close.

You can apply the credit memo to an invoice by following the steps below:

1. Click on the Plus (+) icon, choose Receive Payment.
2. Choose the customer name.
3. Select the open invoice.
4. In the Credits section, select the credit memo you've created.
5. Click on Save and Close.

This article may come in handy in the future: Enter and Apply a Credit Memo or Delayed Credit.

Don't hesitate to let me know if you have any other concerns.