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brenjab
Level 1

How do i contact qb for help when the chat and callback are unavailable?

I am trying to contact help after trying to fix something using the instructions given and its not working so wanted to chat but it seems to be unavailable even though it is within working hours.
2 Comments 2
Lourdes-Fernandez
Level 6

How do i contact qb for help when the chat and callback are unavailable?

Hello brenjab,

 

I hope you are having a great Thanksgiving! It is possible that it is unavailable due to it being Thanksgiving I believe they are closed for today.

 

I believe product support will be available once again tomorrow, you should see the option to connect with them as early as tomorrow.

 

Kindest Regards,

Lourdes Fernandez

brenjab
Level 1

How do i contact qb for help when the chat and callback are unavailable?

Thanks so much! I live in Canada and forgot that it is Thanksgiving there. Have a great day!

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