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LFales
Level 1

how do I delete a customer incorrectly entered

how do I delete a customer incorrectly entered

1 Comment 1
KenoLee_P
QuickBooks Team

how do I delete a customer incorrectly entered

QuickBooks Online (QBO) doesn't have an option to delete a customer. However, you can mark them as Inactive, which removes them from the active list of customers.

 

Here’s how:

 

  1. On the left side of your screen, click Accounting.
  2. Select Customer Hub, then Customers.
  3. Find the customer you want to make inactive.
  4. In the drop-down menu, select Make inactive.

 

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