cancel
Showing results for 
Search instead for 
Did you mean: 
cdkempf2
Level 1

How do I delete an unused company that doesn't have a subscription. there is no data to delete

I set up a QBO company using the free trial online with my email but I don't need it.  There is no data on this company and I did not sign up for a subscription.  

 

How do I delete it?

 

Thank you in advance.

 

1 Comment 1
MaryAnn_E
QuickBooks Team

How do I delete an unused company that doesn't have a subscription. there is no data to delete

Let me walk you through on how you can delete your company in QuickBooks Online (QBO), @cdkempf2.

 

The option to delete a company file depends on the account's tenure. If it's less than 60 days old, we can manually delete it. Just a heads up, this option is available in QuickBooks Essentials, QuickBooks Plus, and QuickBooks Advanced versions.

 

We can delete it by changing the last word to purgecompany of the account's URL. 

 

For example from https://c42.qbo.intuit.com/app/homepage to https://c42.qbo.intuit.com/app/purgecompany.

 

If the account is more than 60 days, we can cancel it. Then after a year of being inactive, the company data will be deleted automatically. Here's how to cancel:

 

  1. Click the Gear icon and select Account and Settings.
  2. Click Billing & Subscription.
  3. Select Cancel your trial.
  4. Click Continue to cancel.
  5. Follow the steps on the screen.
  6. Select Submit and cancel subscription.
  7. Click Got it.

 

After that, we'll send the account administrator an email that confirms we canceled your subscription. 

 

For additional reference about this action, read this article: Delete your data and start over in QuickBooks Online

 

Also, here's what happens to your data after you cancel your subscription: What happens to my QuickBooks Online data after I cancel?

 

If there's anything you need assistance with. I'm more than happy to help. Have a great day!

Need to get in touch?

Contact us