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dltx
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

 
8 Comments 8
AileneA
QuickBooks Team

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

Hello, dltx. 

 

Thank you for reaching out to the Community. We can modify the billable rates for an existing employee in QuickBooks. I'll show you how: 

 

  1. Go to the Projects. 
  2. Select the Customer. Then open the transactions. 
  3. Under Time Activity. Modify the Billable(/hr) and Time
  4. Click Save once done. 

 

 

 

However, if you're unable to edit the billable rate, I suggest using a private window to ensure this is not related to a browser issue. There are times that the browser stores frequently-accessed data, thus causing some errors or unusual behavior. 

 

Let's try logging in to your QuickBooks Online account using a private or a different browser. Here's how:

 

  • Google Chrome: press Ctrl + Shift + N 
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N 
  • Microsoft Edge: press Ctrl + Shift + P     

 

Once logged in, and able to change the billable rate. You need to clear the cache of the regular browser you're using. You can also do this task on other supported, up-to-date browsers. Clearing the cache will refresh the system, and you'll be able to work with clean trash.  

 

To learn more about hourly cost rate, you can check out these articles for more details: 

 

 

Drop me a comment below if there's anything else I can help you with in QuickBooks. I'm always here to lend a hand. Have a great day!

dltx
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

Hi, 

Thanks you for your prompt response.

I realise the billable rate can be edited in the project reporting but it is a bit tedious to be altering each line...and a never-ending job if your employees work on different projects each day. We have the issue where a daily rate has been input for some employees at set up, rendering the project reporting meaningless. Since we can input a rate for new employees, is there nowhere we can simply an employees existing billable rate?

Some businesses will use a different rate per employee for each project (and we bill on a daily rate, fractional if necessary) but surely there is a way to edit the billable rate per employee as we set it up for each employee (correctly now!)?

Consider this as feedback if there is no solution (we currently export the reports into excel and rework them...) and thank you again for your assistance.

Rose-A
Moderator

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

I appreciate you getting back to us, dltx.

 

I know how beneficial for your business to be able to edit the existing billable rate for employees in QuickBooks Online. I'll be personally taking note of this feature preference and relay this to our Product Developer for them to consider this option in our next updates.

 

In the meantime, you can always visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on.

 

I'll be sharing with you this article: Payroll 101. It contains more information about the different types of compensation as well as on what are the types of federal forms you need to file. Also, this will provide you a sample breakdown of a paycheck.

 

Anytime you have questions about employees and payroll, or anything in QuickBooks, you can post them here and I'd be happy to answer. Have a good one!

adminasg
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

I agree!!! We need to be able to change the billable rate for each employee.  Its ridiculous that we cant.  This needs to be a customizable field for each employee.

blergh
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

There is an option under the employee setup for billable rate but it doesn't show up in the project. What gives?

blergh
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

My window doesn't look anything like this. I don't see any way at all to edit the rate, efficient or not. 

MirriamM
Moderator

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

Hello there, @blergh. Thanks for joining the thread. 

 

Once you've set up an hourly cost rate for your employees from the Project page, the rate will show when you start to track time. From there, you can edit the Cost rate (/hr) and enter the Billable (/hr) amount. 

 

To ensure the information will show on the Project, ensure to select the Customer/project name and enter other necessary information. 

 

To know more about using the Project feature, see this article: Track hourly labor costs and profitability by project in QuickBooks Online.

 

If you have followed up questions concerning your QuickBooks Online account, please keep me posted. I am more than happy to further help.

-allterior-ca
Level 1

How do I edit an employee's Billable rate? I can see both "Cost" and "Billable" rates for a new user but can only edit the "Cost" rate for existing employees.

 
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