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How do I file a compalint

Does anyone know how to get with an actual person who works for Intuit and not their support call center.  I'm ready to move my client to a new software program which is very sad after being a dedicated customer since the early 1990's.  

Frequent Explorer *

Re: How do I file a compalint

Hey, Here is how you can file a complaint in quickbooks.

  • Simply Go to Intuit's Website.
  • Goto Help option.
  • Select QuickBooks Online.
  • Click Search for something else.
  • Click on the Send Email button to contact them.

If you need any more help. don't hesitate to get back to me.


Community Contributor *

Re: How do I file a compalint

you can just message them

Frequent Explorer **

Re: How do I file a compalint

Have you tried sending "Feedback"?

Gear icon>Your Company>Feedback

Not applicable

Re: How do I file a compalint

Quick bucks is horrible I've had it for over 20 years and every time I go to upgrade it it's 4 to 5 hours because the people that don't speak English and they don't know what they're doing waste my time and energy

Not applicable

Re: How do I file a compalint

Your company has the absolute worst support of any accounting software companies in the country. I have used your products since 2005 and currently using quick books pro 2019 which i forced to do so because of your terrible policies. I have been in business since 1985 and I deal with the public and hundreds of companies throughout the year. I have made it a personal goal to explain all the negative support and frustration I have received and do my best to guide my customers to other accounting software because of the experiences I have had with quick books.

QuickBooks Team

Re: How do I file a compalint

Your business means a lot to us, @terrible product.


May I know what specific help you need? This way, I can provide you an accurate answer and addressed it right away. Any additional information you'll share will be much appreciated.


I look forward to hearing from you. We're always here to help.

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