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Welcome to the Community, @dastonearch.
It's my pleasure to provide you with the detailed steps on how to get a callback from an agent. I'd also like to help you in any way I can, so please feel free to post your question in this forum.
That said, here's how you can get a callback:
We also have helpful resources to get you right on track with using QuickBooks Online. Just click this link and choose a topic: Help Articles for QuickBooks Online.
If you need any assistance with working in the program, do let me know. I'm always happy to help. Have a great day!