I can help you with adding those transactions to your account, @jenaidtidwell.
Can you share with me what specific transaction are you trying to add or log into your account? That will surely help me provide an accurate solution to the concern you're having.
You can create a sales receipt or an invoice to record the money received from your customers. For your expenses, I suggest creating a check or an expense. While a bill is for your payables that will be paid at a later date.
To learn the difference between these transactions and how to add them, refer to these articles:
If you still want to talk to one of our support, you can reach them by arranging a callback or through chat. You can do it by going to the Help icon at the top right of the account. Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Click on the Contact Us button and provide some details about this concern.
- Provide us with some information about your concern in the What can we help you with? box and click on Continue.
- You'll now be provided options on how to connect to our Customer Support.
Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
Also, here are some video tutorials that can help you achieve most tasks in QuickBooks Online: Video tutorials for QuickBooks Online.
You can always get back to me if you have questions about adding your transactions manually or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day!
