Hello there, @renee_sissons.
In QuickBooks Online, we can record the tax refund using a bank deposit. Here's how:
- Go to the + New button.
- Under Other, select Bank Deposit.
- Enter the account and complete the details of the deposit.
- Click Save and close.
Still, I recommend asking for some guidance from your accountant. They can help you ensure that it'll be posted to the correct account. Here's how you can connect with an accountant that's QuickBooks-certified, if you're not already working with one: Find an Accountant.
For additional tips and details about the Bank Deposit feature, you can check this article: Record and make bank deposits in QuickBooks Online.
If you have other questions or concerns, you're always welcome to post here anytime. Keep safe.