Yes, Kathy, there is an alternative way to access the journal entry if you cannot find it using the + New button under the Other section. You can consider all the alternatives I added below.
Sometimes, browser extensions or cached data can prevent parts of QuickBooks Online from displaying correctly. Clear your browser's cache or open QBO in a private/incognito window to see if "Journal Entry" shows up.
Here are the shortcut keys:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
Alternatively, In the top right corner of the page, you will find an icon that resembles a magnifying glass or a search bar. Type "Create journal entry" into the search bar, and you will be redirected accordingly.
Journal entries are the last resort for entering transactions. They let you move money between accounts and force your books to balance in specific ways. Here's the related article you can visit: Create journal entries in QuickBooks Online.
Moreover, you can generate reports that help track your business performance and inform decision-making. For detailed steps, please refer to this article: Run a report in QuickBooks Online.
Furthermore, if you're seeking expert help with your bookkeeping, I highly recommend QuickBooks Live Expert Assisted. It’s like having a personal bookkeeper to keep your finances organized.
After making your entry, always review for accuracy, attach any necessary documents, and check your reports to ensure everything is correct. If you have any other questions or need additional assistance, please feel free to reach us.
