Payments will always appear on the Profit and Loss report, Alicia, as they represent your income. To reflect the payment in your bank, create a bank deposit and select the account where you want the funds deposited.
Here's what you'll need to do:
- In the left menu, click the + New button.
- Under the Other section, select Bank deposit.
- From the Account ▼ dropdown, choose the account you want to put the money into.
- In the Add funds to this deposit section, enter all the payment information.
- Choose Save and close.
After that, make sure to reconcile your bank account to confirm that your records match your actual bank statements.
Did you know you can get tailored guidance to keep your financial records organized and reduce stress at tax time? Our QuickBooks Live Expert Assisted service offers various help, such as properly categorizing transactions and resolving issues like mismatched balance statements.
If you have further questions, get back to this thread.