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How do I record down payments and then later invoice the customer without QB showing a negative accounts receivable balance?

Hi Quickbooks Community

 

I am new to Quickbooks but I have called and searched and can't seem to get any assistance. I have a supplier account thats opening balance is a negative amount (this is because a deposit was paid to them before the job was complete and hadn't been invoiced yet). Now I have paid them for previous invoices but on the expense page there is no option for payment. I can't pay as a "pay bills" because the balance is a opening balance imported from my previous accounting package. So now I am not sure how to actually process this payment. If anyone can assist that would be great, thanks!

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Anonymous
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How do I record down payments and then later invoice the customer without QB showing a negative accounts receivable balance?

Welcome to QuickBooks Community, Jenette. 

 

We’ll need to offset the supplier credit causing the account negative by creating bills. Once you’ve cleared everything, you can start creating payments again.

 

For additional information on how to manage supplier credits, please refer to this article: https://quickbooks.intuit.com/community/Help-Articles/Manage-vendor-credits/td-p/185984.

 

Drop by again if there’s anything else you need with QuickBooks.

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