cancel
Showing results for 
Search instead for 
Did you mean: 
inlawshome-gmail
Level 1

How do I reset my QuickBooks?

I want to delete everything from my QuickBooks but do not know how.
3 Comments 3
Jessica_young
Moderator

How do I reset my QuickBooks?

This is something I can help with, @inlawshome-gmail.

 

The next steps will depend on how long you've been using QuickBooks. Here's how to proceed:

 

Reset your account within 90 days of signup

This is for QuickBooks Online Plus, Essentials, or Simple Start users only.

Note: If you're using QuickBooks Online for Accountants, don't follow this process for your own firm’s books. It could cause irreversible damage.

Warning: This process will delete all data in the company file. Once you delete, you can’t restore it.

  1. Sign in to your QuickBooks Online Company.
  2. Change the URL to include /purgecompany
    Example: Change https://sg.qbo.intuit.com/app/homepage to https://sg.qbo.intuit.com/app/purgecompany
  3. The next screen will provide a summary of the items to delete. Type YES to delete the data, then select OK.

Things to know

  • If the industry you want to use is different than the one showing, feel free to change it.
  • Mark whether you would like the system to create accounts based on your industry or start with an empty chart of accounts.
  • Once your selections are complete, select Wipe Data. When the deletion is complete, you will be rerouted to your homepage.

Reset your account that is more than 90 days old

If your account has been active for more than 90 days, you can't delete the data. If you have QuickBooks Online account for more than 90 days, please contact our support team for further assistance. 

 

Let me know if you have questions on this! I'm around to help! 

Fiat Lux - ASIA
Level 15

How do I reset my QuickBooks?

@inlawshome-gmail 

If you are using QBO Simple Start or your account > 60 days old, you should open a new blank account and cancel the old one.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Schroth
Level 1

How do I reset my QuickBooks?

  1. Sign in to your QuickBooks Online account.
  2. Click Yes to confirm the action.
  3. On the next page, select Wipe data

Need to get in touch?

Contact us