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Level 1

How do I see old support chat history?

1 Comment 1
Joesem M

How do I see old support chat history?

Hello there, @mv-jthompson.


Let me walk you through the process on how to see you're old chat history in QuickBooks Community.


  1. Log in to your QuickBooks Community account.
  2. Click the QuickBooks button in the upper right corner.
  3. Tap My profile and browse the old support history.

Also, you can reach out to our Customer Support Team to pull up your chat log.


Here's how to contact us: 

  1. Sign in to your QuickBooks Online company.
  2. Click the  Help (?) at the top right.
  3. Tap Contact Us to connect with a live support agent.

To ensure that we address your concern on time , please check our support hours.


Also, you can read out our self-help articles it provides tips on how to manage you QuickBooks Online account.


Please know that the Community is always here if you need assistance with QuickBooks. Have a good one!

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