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Level 1

how do i see the save and close button and the save and new buttons on the bottom of my donations page?

We just upgraded to premier nonprofit 2018.   i'm 71 and have my computer screen settings on 125% so i can read what's on the screen.  now the buttons on the bottom of the donation page don't show up... if i set the screen back to 100% they are there, but i can't read them.  this wasn't a problem with the old program...is there anything i can do to fix this?

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how do i see the save and close button and the save and new buttons on the bottom of my donations page?

Hi, @Murph Ploch.

 

It's nice to see you here in the Community. I can help make the Save and Close and Save and New buttons show when entering Donations in QuickBooks Desktop.

 

Since your computer screen setting is on 125% (zoom in), it's possible you can't see these options when entering Donations because your QuickBooks desktop view preference was changed to one window (full screen mode) after the upgrade.

 

To correct this, you need to change your QuickBooks desktop view preference to Multiple Window. Here's how:

 

1. On the top menu bar, click Edit then pick Preferences on the drop-down.
2. Choose Desktop View on the left panel.
3. On the My Preferences tab, select Multiple Windows under View.
4. Click OK.

 

I also attached some sample screenshots for your visual guide.

 

 

 

Once done, you should be able to see the Save and Close and Save and New buttons when entering Donations. For future reference, you may also check out this article for further guidance: QuickBooks Desktop display issues.

 

That should do the trick! Please let me know how it goes by leaving a comment below. I'd be glad to answer if you have any additional questions. Take care and enjoy the rest of the day.

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