I'm here to help you with your concern. You may share it with us as long as it doesn't include account verification. This is because we have limited tools and this is a public forum. Nevertheless, if you wish to speak with our live agent, you may do that through your QuickBooks company. Here's how:
Select the ? Help button.
Choose Talk to human.
Enter your concern in the chatbox such as, "I want to speak to live QB agent," click the Send icon.
Select the I still need a human button.
Select Contact us.
Choose how you want to be assisted, either Send a message or Get a callback.
Enter your details for verification and confirm your request.
I've added this Help page that can help you with your future tasks: QuickBooks Resource Center. This contains topics and advice you may apply to your business.
We are always here to help you succeed in your business. Comment below if you need further assistance. Take care.