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scarlton1002
Level 1

How do I unlock my card if it was frozen due to fraud alert

 
1 Comment 1
ThomasJosephD
QuickBooks Team

How do I unlock my card if it was frozen due to fraud alert

Your banking institution can review and verify your card to activate it, scarlton1002.

 

I recommend reaching out to your bank. Your banking institution needs to review and verify your account to unlock it.

 

After unlocking your account, to download the latest transactions in QuickBooks Online, you will need to update your bank information on the platform.

 

Here's how:

  1. Go to Transactions and select Bank Transactions.
  2. Select the bank and click the pencil icon.
  3. Choose Edit sign-in info.
  4. Enter your credentials.
  5. Click Save and connect.

 

Additionally, you can download the latest transactions in QuickBooks after successfully connecting your bank. For more information, please check this article: Download the most recent bank and credit card transactions in QuickBooks Online.

 

If you have any further questions about bank management in QuickBooks Online, please feel free to leave a comment below. We're here to help you.

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