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what kind of documents do you want to upload?
I want to ensure you can upload your documents, @kyoung3
QuickBooks Online (QBO) has a 25MB size limitation when uploading documents. You can add more than one documents as long as it doesn't exceed the file size limit.
You can check this article for additional information: Attachments in QuickBooks Online.
However, if you want to get in touch with one of our phone agents, you can follow these steps:
If you need to know more about the QuickBooks Online support hours type, you can refer to this link: Support hours and types.
For free tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-help.
If you have any questions or concerns, let me know. It'd be my pleasure to help you out. Have a fantastic day!