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Bm82
Level 1

How long does it take for money to deposit in my account? It’s been about six days.

I’m wondering what’s happening because The customer’s account has already been released of funds and they made a credit card payment. They told me the money is on the way five days ago. Is this alarming? I’d love to speak to someone

1 Comment 1
GianSeth_A
QuickBooks Team

How long does it take for money to deposit in my account? It’s been about six days.

Currently, credit card payments take around 2-3 business days to process and deposit into your account, Bm82. Sometimes, this extends up to 5 days due to bank processing times or holidays. Since it has been six days, verifying your bank account details in Merchant Service Center for any discrepancies is a good starting point. Just go to the Deposits in the Activity & Reports section.


Next, I'll route you to our support team; they will review the transaction to ensure it is properly reflected in your account.

 

Here's how you can reach them:
 

  1. Go to the Help menu at the upper right.
  2. In the Assistant tab, enter Talk to a Human.
  3. Select either chat with us or have us call you.
  4. Enter your concern and follow the onscreen prompts.

 

Make sure to reach them within business hours to ensure a swift response.

 

Additionally, I'll share a link to an article that gives answers to frequently asked questions: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

We have initiated measures to ensure the efficient processing of the payment, Bm82. Should you need additional assistance or have more questions, please feel free to contact us or tap the Reply button below.

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