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gina81
Level 1

HOW MANY PEOPLE GOT SCREWED OVER FROM SWITCHING FROM DESKTOP TO ONLINE?iT COSTS OUR COMPANY 100k AND THERE IS NO SUPPORT

DON'T BOTHER WITH CALLING SUPPORT, THEY DO NOTHING.

2 Comments 2
RCV
QuickBooks Team
QuickBooks Team

HOW MANY PEOPLE GOT SCREWED OVER FROM SWITCHING FROM DESKTOP TO ONLINE?iT COSTS OUR COMPANY 100k AND THERE IS NO SUPPORT

We understand how critical it is for your business to function smoothly when transitioning to QuickBooks Online (QBO), Gina81.

 

I’ll take note of this feedback and raise this concern with our management team. Your voice is important to us to ensure we give our users the quality service they deserve.

 

When converting to QBO, we have to ensure the following: 

 

  1. You have 90 days from the time you create your QBO account to move your data.
  2. The QBDT account is up-to-date
  3. The QBDT company file isn't too big to export, and the total targets need to be less than 1,500,000 for data to move to QBO.

 

For more details, you can check out this article: Move your QuickBooks Desktop file to QuickBooks Online

 

The Community always has your back if you require further assistance with migrating your data or any QuickBooks-related concerns.

SIAB
Level 7

HOW MANY PEOPLE GOT SCREWED OVER FROM SWITCHING FROM DESKTOP TO ONLINE?iT COSTS OUR COMPANY 100k AND THERE IS NO SUPPORT

@gina81 

$100K? Any specific concerns?

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