I am following the instructions in this related post: https://quickbooks.intuit.com/learn-support/en-us/manage-vendors/record-a-vendor-refund-in-quickbook...
I have Vendor Credits (insurance refund from prior Insurance Co) I would like to clear from my A/P Report as advised by my CPA. I created Credit Memos for all of the checks and added the refund checks to the deposit (back in April). All checks were deposited, cleared and reconciled. According to the above link, I did the deposit incorrectly and now need to fix that before I can follow the remaining instructions.
When I added the refund checks to the deposit, I DID NOT use the Accounts Payable account for the From Account and instead used the Insurance Expense account. The other checks in the deposit were for Undeposited Funds (A/R). I tried to change the From Account for the refund checks to be A/P, but got the "Warning: You cannot use more than one A/R or A/P account in the same transaction." message.
Do I need to split the reconciled deposits in order to change the From Account? What is the best way to fix this? Once the deposit is fixed, will I be able continue with the Vendor Refund process?
