cancel
Showing results for 
Search instead for 
Did you mean: 
Metro32
Level 2

How to get warning pop-ups back

When entering an invoice, bill, etc. and you have to choose an account for each line item entered, if you choose the wrong account (such as an 'expense' vs 'income' account) you will get a warning pop up (see attached). I have an intern who mistakenly clicked the box "do not display this message in the future". I want him to see these pop-ups every time. Is there a way to get them back?

Solved
Best answer January 20, 2022

Best Answers
Metro32
Level 2

How to get warning pop-ups back

checking the box called "bring back one time messages" fixed my problem.

View solution in original post

4 Comments 4
Divina_N
QuickBooks Team

How to get warning pop-ups back

Let's get this sorted out, @Metro32.

 

We can check your preferences and ensure that the Turn off pop-up messages for product and services box is unchecked. Please follow the steps I've outlined below:

 

  1. In your QuickBooks Desktop (QBDT), go to the Edit tab.
  2. Then, choose Preferences.
  3. Next, select General.
  4. From there, click the My Preferences tab.
  5. Unchecked the Turn off pop-up messages for product and services box.
  6. Once done, select OK.
  7. Then, create an invoice or bill again to check if you'll now see the warning message.

 

You can also set report preferences in QBDT in case you want to customize your report to fit your style and business needs. 

 

Leave a response below if you have additional concerns about the warning messages in QBDT. I'll be right here if you need further help. Have a good one.


     
Metro32
Level 2

How to get warning pop-ups back

He has that box unchecked already. I don't believe that would fix it anyway, as that is regarding "products and services".

 

BUT GOOD NEWS! There is a box above that one that says "bring back all one time messages". I checked that box and it seems to have fixed the issue. I had logged out of my username and logged in with his username on MY computer. I have not tested this on his computer. I don't believe that will make a difference, but we'll see when he comes in.

Metro32
Level 2

How to get warning pop-ups back

.

Metro32
Level 2

How to get warning pop-ups back

checking the box called "bring back one time messages" fixed my problem.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up