You can undo a reconciled statement by manually unreconciling each transaction, Susan.
Before proceeding with these steps, I recommend consulting your accountant to ensure that all your records are accurate.
Here's how to manually unreconcile your transactions:
- In your QuickBooks Online (QBO) account, click the Gear icon at the top.
- Select Chart of Accounts.
- Locate and choose the account you’re working on, and click on View Register.
- Select the transactions you want to unreconcile.
- Keep on clicking the R status until it shows blank or cleared (C).
- Click on Save.
- Choose Yes to confirm.
On the other hand, if you’re using QuickBooks Online Accountant version, you can utilize the Undo reconciliation feature to unreconcile previous transactions without having to manually edit each one in the register.
To undo reconciliation, here's what you'll need to do:
- In the left menu, click Accounting.
- Go to the Reconcile tab.
- Select History by account.
- Choose the account you want to reconcile and set a date range from the dropdowns.
- Find the reconciliation on the list.
- Select View report to open the Reconciliation Report.
- Review any discrepancies and changes your client wants to make.
- When you’re ready, select the dropdown ▼ in the Action column, and then select Undo.
- Select Yes and then Undo to confirm.
For additional guidance on how to undo reconciliation, see this article: Undo a client’s reconciliation in QuickBooks Online Accountant.
If you encounter any errors or problems while reconciling, check this article for a guide on what to do: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
You might also want to look into QuickBooks Live Expert Assisted to get personalized support managing your accounting tasks. They can help streamline bookkeeping tasks, simplifying the management of invoicing, tracking expenses, and handling sales tax.
If you have any other questions or concerns, please feel free to leave a comment below.
