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Hi @kennisoncleaning , uninstall and reinstall quickbooks app. May it help. Cheers.
Welcome to the Community, kennisoncleaning.
There are three ways in QuickBooks Online to add receipts.
These processes will read the receipts, extracts information, and automatically matches the receipt to a transaction.
To learn more about this, you can refer to this article: QuickBooks can do WHAT? Receipt Capture
Please let me know if I can be of any additional assistance.
Thanks guys I've got it done. I'm back in business so to speak. Lol