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christyconley197
Level 1

I already paid for the $5/mo membership for QuickBooks Self-Employed. How do I activate the free membership now that I've filed my return with TurboTax?

 
Solved
Best answer July 11, 2020

Best Answers
GlinetteC
Moderator

I already paid for the $5/mo membership for QuickBooks Self-Employed. How do I activate the free membership now that I've filed my return with TurboTax?

Hi there, christyconley197.

 

I'd be glad to route you to the best support available for your subscription concern. I'd recommend reaching out to our QBSE support team. They'll be able to assist you right away with this. Here's how to contact them:

 

  1. Click Assistant at the upper right corner.
  2. Type "Talk to a human" at the bottom field.
  3. Enter your question and click I still need a human.
  4. Select either Message an agent or Get a callback.

Check out our support hours and contact us at a time convenient to you.

 

Please let me know how the call goes. I want to ensure this is taken care of.

View solution in original post

2 Comments
GlinetteC
Moderator

I already paid for the $5/mo membership for QuickBooks Self-Employed. How do I activate the free membership now that I've filed my return with TurboTax?

Hi there, christyconley197.

 

I'd be glad to route you to the best support available for your subscription concern. I'd recommend reaching out to our QBSE support team. They'll be able to assist you right away with this. Here's how to contact them:

 

  1. Click Assistant at the upper right corner.
  2. Type "Talk to a human" at the bottom field.
  3. Enter your question and click I still need a human.
  4. Select either Message an agent or Get a callback.

Check out our support hours and contact us at a time convenient to you.

 

Please let me know how the call goes. I want to ensure this is taken care of.

View solution in original post

christyconley197
Level 1

I already paid for the $5/mo membership for QuickBooks Self-Employed. How do I activate the free membership now that I've filed my return with TurboTax?

Follow up (after chatting with support): 
The free QBSE offer is only available for customers who are not subscribed to a paid plan AND for those who use the TurboTax ONLINE Self-Employed filing option. I'd used the PC software instead (which saved me $100+). Looks like I won't be using QuickBooks going forward. 

 

Here is the version that comes w/ free QBSE ($120 federal + $50 per state):

https://turbotax.intuit.com/personal-taxes/online/self-employed.jsp

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