I am marking my invoices as paid with the action drop down but why is it not marking it paid?

bjmathenge · ‎August 08, 2025

I am selecting the action drop down. I am selecting mark as paid. In my list of Invoices, this invoice does not show paid. It still counts down and has gone past due. I thought I forgot to mark it as paid. I did it again and get an error message. This error message says - Transaction type Invoice: 1000000201 with a dismiss button. This is not my invoice number.

Jessavell_A · ‎August 08, 2025

Hi there, @bjmathenge.

The error you encountered typically occurs when there's a data issue within your system. To help isolate the problem, I recommend performing some browser troubleshooting steps.

First, clear your browser's cache to refresh the system and remove outdated files that could be causing issues. This can also free up space and enhance your device's performance, as many common problems are related to browser settings or the cache itself.

If the problem persists, consider switching to a different supported browser to ensure the best experience with QuickBooks.

If you have any further questions, please feel free to revisit this thread.

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I am marking my invoices as paid with the action drop down but why is it not marking it paid?

I am marking my invoices as paid with the action drop down but why is it not marking it paid?

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