Hi Jmercer.
Welcome to the community.
Let’s work together on how to set up shift differentials for your associates.
Currently QuickBooks Time does not support a shift differential feature. However, you can use custom fields as a workaround to manually track and manage these differentials.
Here’s how:
- Login to your QuickBooks Time account.
- Navigate to Feature Add-ons from the left-hand menu, then select Custom Fields.
- Click on +Add Field and Add Field Anyway.
- Enter a Field Name and add an Item.
- Once completed, click Save.
In QBO, you can either setup a new pay rate for employees or create a service item for customers.
Please know that extra hours for shift differential must be manually added to timecards, as automation is not supported.
If you have additional concerns about QuickBooks, please let us know by clicking the Reply button. We’re here to help.