We appreciate you letting us know about the issue you're experiencing with your products and services not appearing in the drop-down list when creating an invoice in QuickBooks Self-Employed (QBSE), Billing114. We're here to help troubleshoot and resolve it.
To start, please log out of your QBSE account and then log back in. This process will refresh your session and re-sync your data, ensuring that QuickBooks loads everything correctly.
We also recommend clearing your browser’s cache to eliminate stored data that may be causing display or performance issues. Additionally, ensure you're using a supported browser to avoid compatibility issues with QuickBooks.
Please add a comment below if you have any further questions or require additional assistance. We’re committed to ensuring you have a smooth and reliable experience, and we’re here to assist you.