Hello, courtney. We can refresh your browser page, then log out and back in. Browser issues sometimes interfere with system performance, which can prevent you from updating those invoice fields.
For recurring issues, ensure you're using an updated browser and log in via an incognito or private window to bypass any interference from your stored cache. Follow up by restarting your browser and adding Intuit as a trusted site in your settings. If the issue persists, contact our live support team. They have the specialized tools needed to look into your account and help find a resolution.
You can drop a comment below for any additional help with your QuickBooks tasks.
