Hey there, Pea.
To begin, are there any error messages or notifications displayed when you tried to send the email? If so, providing the exact message will help us pinpoint the issue more effectively.
There are a few reasons why you’re unable to send an email invitation to your contractor in QuickBooks Online. One common reason is that there’s a duplicate contractor profile with the same email address. QuickBooks can block the new invitation if the contractor already exists in your system. It’s a good idea to review your contractor list and ensure there are no duplicate entries. Note that, If you have already assigned transactions to the old contractor profile, you will have to manually re-assign them to the new one. Another possible reason is the network or connectivity issues. An unstable internet connection can interrupt the system and the invitation process.
If you continue encountering issues, sharing more details, such as error messages, will allow us to provide further guidance. Let us know if you need additional assistance.
