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cooper-angie1
Level 1

I am unable to email, print, or save an invoice. It gives me a message that tells me to refresh and try again. I have done his several times, over several days.

 
1 Comment 1
ClaireSamanthaS
QuickBooks Team

I am unable to email, print, or save an invoice. It gives me a message that tells me to refresh and try again. I have done his several times, over several days.

Hello, cooper-angie1. I hear your sentiments. As this issue has been ongoing for several days, the next best step is to contact our Phone Support team directly to determine the root cause.

 

They have the specialized tools needed to look into the backend of your account and resolve this persistent invoice error. To reach them, click the Help icon at the top right of your QuickBooks screen and select Contact Us. Simply type "Invoice refresh error" in the description box, click Continue, and then choose Have us call you to speak directly with a specialist.

 

You can visit this article for the best times to reach out for assistance with QuickBooks products and services: Get help with QuickBooks products and services.

 

If you have any further questions or inquiries, you can leave a reply below.

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