Hi, Kim.
I know how important it is to fix this issue so you can handle your expenses without delay.
Start by signing out of your QuickBooks Online account and signing back in. If the issue persists, try using an incognito or private browsing window.
Make sure you’re using a supported browser, such as Google Chrome, Microsoft Edge, or Safari, when accessing QuickBooks Online.
If you have any further questions or need assistance, feel free to click the Reply button. We're here to help.