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UTTP
Level 1

I can't open my quickbooks on my laptop, How do I get it open?

sign in to quickbooks on laptop?

3 Comments 3
SIAB
Level 7

I can't open my quickbooks on my laptop, How do I get it open?

Do you have QB Online?

Try opening your QBO account on any private/incognito browser.

ThomasJosephD
QuickBooks Team

I can't open my quickbooks on my laptop, How do I get it open?

We can perform a troubleshooting step to help you continue using QuickBooks, UTTP.

 

Before we begin, could you please confirm what version of QuickBooks you are currently using? Additionally, have you encountered any errors while trying to open QuickBooks on your laptop? Any additional details would be appreciated, as they will help us provide you with a more accurate resolution.

 

Please ensure that you are using the latest version of QuickBooks, as outdated software can cause disruptions and affect its performance.

 

If you are already using the latest version but are still unable to open the software, I recommend utilizing the QuickBooks Tool Hub to address any system issues that may be preventing it from launching.

 

To download and install the QuickBooks Tool Hub, please follow these steps:

 

  1. Close your QuickBooks Desktop (QBDT) account.
  2. Download the most recent version of the QuickBooks Tool Hub and save the file to an easily accessible location.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to complete the installation and agree to the terms and conditions.
  5. Once the installation is complete, double-click the icon on your Windows desktop to open the QuickBooks Tool Hub.

 

Once you are in the QuickBooks Tool Hub, please run the Quick Fix my Program tool. Here's how:

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Click on Quick Fix my Program.
  3. Start QBDT and attempt to open your data file.

 

If the issue persists after completing these steps, you can follow Solution 2 and Solution 3 from this article: QuickBooks Desktop won't open.

 

Let us know if you need more assistance.

RheaMaeH
QuickBooks Team

I can't open my quickbooks on my laptop, How do I get it open?

Hi, UTTP.
 
I just wanted to follow up and see if the solution we provided helped resolve your issue.
 
Please let us know if everything is now working as expected or if you're still experiencing any problems.
 
We'll be glad to assist you further if needed.

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