Solved! Go to Solution.
Hello,
Thank you for posting here in the Community. I can help you fix the issue with printing invoices in QuickBooks Online.
The problem usually happens when there's an issue with your PDF viewer when printing invoices. I recommend performing some troubleshooting steps to isolate and fix it.
Start with using a supported, up-to-date browser to avoid issues with printing and managing invoices. You can check our system requirements for QuickBooks Online.
Next, I recommend you perform the test sequence for PDF printing issues to identify the cause and resolve the problem. Please follow the steps in the order shown in this link, which includes steps in updating Adobe Reader: How to update, repair, or re-install Adobe Reader/Acrobat.
Also, did you know you can personalize your sales forms using templates before printing them in QuickBooks? I've included a link you can check out to learn more about the steps: Customize invoices, estimates, and sales receipts in QuickBooks Online.
We're just a post away if you need further assistance printing transactions or creating invoices. We'll be sure to lend a hand. Have a great day.
Hello,
Thank you for posting here in the Community. I can help you fix the issue with printing invoices in QuickBooks Online.
The problem usually happens when there's an issue with your PDF viewer when printing invoices. I recommend performing some troubleshooting steps to isolate and fix it.
Start with using a supported, up-to-date browser to avoid issues with printing and managing invoices. You can check our system requirements for QuickBooks Online.
Next, I recommend you perform the test sequence for PDF printing issues to identify the cause and resolve the problem. Please follow the steps in the order shown in this link, which includes steps in updating Adobe Reader: How to update, repair, or re-install Adobe Reader/Acrobat.
Also, did you know you can personalize your sales forms using templates before printing them in QuickBooks? I've included a link you can check out to learn more about the steps: Customize invoices, estimates, and sales receipts in QuickBooks Online.
We're just a post away if you need further assistance printing transactions or creating invoices. We'll be sure to lend a hand. Have a great day.
Thanks so much got it
Hi again,
We are glad to hear that we're able to help you fix the issue with printing invoices. We understand how important it is for you to be able to print your invoices correctly, and we are happy to have been able to assist you.
If you have any further questions or concerns about printing invoices, you're always welcome here in the Community. Take care!
File your business taxes with confidence thanks to our 100% accurate guarantee.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.