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I can't remember my password to bring up my 2017 QB Desktop program

Need to reset password--- entered lic # Zip Code etc but still unable

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I can't remember my password to bring up my 2017 QB Desktop program

I can give you the steps to reset you Admin password in QuickBooks, @dgenardi,


Before anything else, have you tried using the Automated Password Reset tool? If not, I suggest trying that first. Perform the steps below:


  1. Click this link to download the Automated password tool for QuickBooks Desktop.
  2. Mark the QuickBooks Desktop for Windows radio button.
  3. Enter the license and business information then click Next.
  4. Accept the license agreement then follow the onscreen instructions.

I'm including an article which has the complete steps to run the tool: Use the Automated Password Reset Tool for QuickBooks Desktop


If you're getting the same error, it is best to get in touch with our QuickBooks Technical Team for further assistance. There they have advanced tools to help you log in to your account without any issues. To contact us, follow the steps below:

  1. Go to your QuickBooks Home page, then click the Help menu at the top.
  2. Choose QuickBooks Desktop Help from the drop-down.
  3. Hit the Contact us icon.

I'd be glad to provide further assistance should you have any questions. Best regards!


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