When you cancel your QuickBooks Self-Employed (QBSE) subscription, your data will still be available in read-only mode for one year from the cancellation date, Cyho. This enables you to access your data without needing to resubscribe. Let’s discuss accessing your data and troubleshooting potential issues.
Before proceeding, have you experienced any errors trying to access your account prior to cancelling? If so, you can perform some troubleshooting steps to determine if this is a browser-related issue. To troubleshoot, access your QBSE account in incognito mode, which doesn't store cache files that causes issues with web-based programs. Here are incognito mode shortcuts for various browsers:
- Google Chrome: press Ctrl + Shift + N
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift +N
If this resolves the issue, clear the cache of your regular browser to eliminate accumulated data. If the issue persists, access your account using a different supported browser or device, as there may be a temporary conflict with your current one.
When you cancel your QBSE subscription, your data, including work mileage, will remain accessible in read-only mode for one year. However, you won’t be able to edit anything unless you decide to resubscribe.
If you cancel during or after a free trial, your data will be accessible for 90 days. If you're previously subscribed to QBSE, you have the option to export your data to Excel or a desktop version of QuickBooks for up to a year after cancellation.
Moreover, if your needs exceed QBSE's capabilities, consider switching to QuickBooks Online. It offers more advanced features, scalability, and access to comprehensive tools for managing finances and business growth as your requirements evolve.
Simply click the Reply button below if you need additional assistance with accessing your data in QBSE or have any other QuickBooks-related questions, and I'll respond immediately. Stay safe.
