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sandy8
Level 1

I cannot print my check.

 
1 Comment
FritzF
Moderator

I cannot print my check.

Thanks for reaching out to us in the Community, @sandy8.

 

I'm here to help make sure that you can print checks in QuickBooks Online (QBO).

 

Just to confirm, did you get any error messages when printing them? If so, may I know what's the error? Any additional details will be much appreciated.

 

In the meantime, let's perform some troubleshooting steps that can help us isolate this. Try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

Once logged in, try to reprint your checks again. For your reference, you can also check out this article for further guidance: How to print checks.

 

If it works, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

 

That's it! Please let me know how it goes in the comment section. I'm only a post away if you have any follow-up questions or concerns. Have a wonderful rest of the day!

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