Hello, dali.
I'd be happy to help you connect to an agent on the phone if that's what you're referring to. Follow these few steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
To ensure that we address your concern on time, check out our support hours here.
While I have you in the Community though, I'd be happy to help, what seems to be your issue?