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RV11
Level 2

I got an email saying that qb online will end in 7 days and i didnt even know we had qb online. We have always been desktop

 
1 Comment 1
JonpriL
Moderator

I got an email saying that qb online will end in 7 days and i didnt even know we had qb online. We have always been desktop

Hello @RV11,

 

You may have created a trial account associated with the email address of your Intuit account in QuickBooks Desktop. Let's log in to confirm if you have an active subscription or not.

  1. Go to the QuickBooks Online Login page.
  2. Select the Gear icon.
  3. Under YOUR COMPANY, select Accounts and Settings.
  4. Click Billing & Subscription.

From here, you'll see all the details of your plan if it's active or not. If you have an active trial plan, you can use the steps outlined in this article to cancel it since you only need to use QuickBooks Desktop.

 

Additionally, I've also included this reference for a compilation of articles you can use while working with us: Account Management in QuickBooks.

 

If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand.

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