I have 2 QBO businesses. 1 already with a QB Checking. My 2nd business is just starting and was denied a QB Checking. Why?

I appreciate you for posting here in Community, Patrick. Let me share some information about your second checking account. Please know that I'm here to help you sort this out.

When you apply for QuickBooks Checking, this can happen if your business is not eligible per Intuit's Acceptable Use Policy, which outlines prohibited activities and business types. Please review the policy details to understand it more. We want to provide full transparency on why your checking account was denied.

To open a QuickBooks Checking business bank account, we need to verify the identity of both the individual and the business. The information provided in your application helps us determine if you meet the eligibility criteria based on individuals, businesses, industries, and locations we can serve. If issues arise during this screening process that prevent us from opening an account, we regret that we'll be unable to approve the application. Please note that this is only due to legal and regulatory requirements that we must adhere to as a financial services provider.

On the other hand, if you think your second business application has been declined by mistake, please double-check the information you provided and resubmit your application. I suggest reaching our QuickBooks support team again to understand why your QuickBooks Checking account has been rejected. Here’s how:

1. Login to your QuickBooks Online company.
2. Click Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:
   • Ask the community to get help from businesses like yours.
   • Start a chat with a support expert.

Also, If you're unsure why your checking account application was denied, you can contact the bank directly to inquire. They should be able to provide you with more specific information about the reason for the denial.

Additionally, to get answers to frequently asked questions about QB Checking, feel free to read this article: QuickBooks Checking FAQ.

For more queries about managing your QuickBooks Checking account, click the reply button below. I'll respond as soon as possible. Keep safe.

This business that I am starting is the exact same as the business that was approved for a checking account. The circumstances required that I start a separate entity thus needing a 2nd bank account.

I called QB Payment department and they simply said that it was a business decision and would not explain further.  This is just bad business.

@patrick-j-memphi 

With all due respect to Intuit, I would never use them for balances of that size.  Their interest rate is good for a checking account, but they charge 1% on ACH payments.  1% is incredibly high for ACH transfers.  Consider using a bank like CIT (there are others) where you can get 5% along with free ACH transfers or use Bill.com where they charge $0.49 per ACH.  (Disclosure: I have no affiliation with either.)  That's $0.49 regardless of the payment amount.  You would pay $100 for a $10,000 ACH payment through QB and only $0.49 through Bill.com.  You could wire funds for less.  And, you can reach competent customer support if needed.  Bill.com has monthly fees so that may or may not work for your situation.