In QuickBooks Online, we rely solely on the data provided by Shopify, frc-alcom.
To troubleshoot any integration errors, we can check a few factors. First, confirm that the Shopify account is correctly linked to QuickBooks Online (QBO). Next, try disconnecting and reconnecting the integration to address any issues related to the connection.
If the problem continues, I recommend contacting Shopify support for additional assistance.
For more detailed guidance on transferring contacts from Shopify to QBO, you can also consult this article. Integrate Shopify contacts into QuickBooks Online with OneSaas.
Feel free to reach out if you require any additional support with the Shopify integration in QBO. We're here to help.
