I have an invoice that had a chargeback. I registered it as an expense, created a new invoice charging the customer for it, and now the red ! wont go away in invoices....

The system has a distinct status when processing customer payments and cannot be manually changed, Abesinbf.
 

Could you please clarify where the returned status appeared? Is it on the old invoice or the newly created one?
 

If the status is on the old invoice, it should be marked as "returned," indicating that a chargeback has occurred. However, if the status appears on the new invoice after recording a returned payment in QuickBooks, I recommend contacting our Payments Support team. They have the necessary tools to investigate this matter further, and they can assist you if any changes need to be made to your transaction.
 

To reach out to them, please follow these steps:
 

1. Click on the Help (?) icon located in the top right corner.
2. Choose the Search tab.
3. Select Contact Us, choose a topic to connect to the right expert.
4. Once you've selected a topic, you can choose your preferred method of communication, either a Callback or Chat.
    

Also, when your customer pay you for the original invoice and the bank fees, you can follow the normal steps to receive their payment.
 

Feel free to reach out anytime if you have questions or need assistance. We are here to help.