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i have done all of this but it keeps getting error, customer exist. I know the customer exist, I am importing invoices for my existing customers and get the error file customer already exist

I have followed all of the instructions but it keep getting error, customer exist. I know the customer exist, I am importing invoices for my existing customers and get the error file customer already exist. I use QBO. Please help! 

 

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QuickBooks Team

i have done all of this but it keeps getting error, customer exist. I know the customer exist, I am importing invoices for my existing customers and get the error file customer already exist

I appreciate you for going through the suggested fix and for providing us a screenshot, @Holdcraft.

 

As of now, we're unable to import invoices for an existing customer in QuickBooks Online (QBO). Rest assured I'll take note of this feature request for our future enhancement. 

 

In the meantime, you'll want to search for a third-party app that lets you import invoices for an existing customer in your QBO account. You can go to the Apps menu in your QBO account and search for an app from there. 2.PNG

Also, I encourage checking our QuickBooks Blog page to know about the latest news and releases in QBO. From there, you'll learn what our developers are currently working on to improve our product.

 

You might also want to check to this article that can guide you merge accounts and customers in your QBO account: How to merge accounts, customers, and vendors. This link provides detailed instruction in merging your customer.

 

Do get back to us in case you have other concerns with your QBO. I'm always here ready to help. Stay safe!

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