I have recently integrated izettle with quickbooks - it is presenting the card sales data in a different way to the bank feed, so they dont match and are counted twice!

CwrwFi · ‎September 15, 2020

Rose-A · ‎September 15, 2020

I'm here to help you sort this out, CwrwFi.

QuickBooks Online is dependent on the data that the izettle processor transmits. The system will post the transactions the same way your third-party service provider created them.

Since these are imported transactions, I'd suggest getting in touch with izettle to check on other ways of sending your bank statements to QuickBooks.

In the meantime, you can exclude the transactions that are counted twice on the bank feeds. Here are the steps to complete the process:

Click Transactions in the left panel and choose Banking.
In the For Review tab, select the transactions that are counted twice.
Tap on the Exclude button.
Go to the Excluded tab, select the transactions.
Hit the Delete button.

You might find this article interesting: Tips for Working in QuickBooks Online’s Bank Feeds: Matching Transactions. This will provide you tips and outlined steps on how to manage your bank transactions as well as the reasons why QuickBooks may not recognize a match.

Feel free to drop me a reply below if you need further assistance about this topic, I'm always here to keep helping. Have a good one.

View solution in original post

Rose-A · ‎September 15, 2020

I'm here to help you sort this out, CwrwFi.

QuickBooks Online is dependent on the data that the izettle processor transmits. The system will post the transactions the same way your third-party service provider created them.

Since these are imported transactions, I'd suggest getting in touch with izettle to check on other ways of sending your bank statements to QuickBooks.

In the meantime, you can exclude the transactions that are counted twice on the bank feeds. Here are the steps to complete the process:

Click Transactions in the left panel and choose Banking.
In the For Review tab, select the transactions that are counted twice.
Tap on the Exclude button.
Go to the Excluded tab, select the transactions.
Hit the Delete button.

You might find this article interesting: Tips for Working in QuickBooks Online’s Bank Feeds: Matching Transactions. This will provide you tips and outlined steps on how to manage your bank transactions as well as the reasons why QuickBooks may not recognize a match.

Feel free to drop me a reply below if you need further assistance about this topic, I'm always here to keep helping. Have a good one.

CwrwFi · ‎September 17, 2020

many thanks for the reply - my QuickBooks looks slightly differenc (UK) - I dont have a transactions tab on left hand side.....

CwrwFi · ‎September 17, 2020

(found it, just a banking tab on UK version but worked the same, many thanks)

CWB4 · ‎June 06, 2022

Hi, I am having the same problem, except the izettle transfer (not the same as what comes into the bank account) is represented in deposits and is showing as either over due or paid. I am reconciling the bank deposit showing as PayPal, not the izettle deposit. If I delete the izettle deposit, which is not reconciled, will this affect my reconciliation?

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I have recently integrated izettle with quickbooks - it is presenting the card sales data in a different way to the bank feed, so they dont match and are counted twice!